The following guide will help you understand the meaning of each error code your Midmark sterilizer could be giving. Feel free to call us in you need further assistance with the problems your sterilizer may be giving you.
Each error code displays an E00 first then the number (example E001 for Error 1). If you write down the error code that it is giving, we then can better assist you when you call.
Error Code 1 (E001):
This error indicates a power interruption to the autoclave you can try the following:
As soon you plug your sterilizer into a power outlet it displays this error. Simply press the ON / STANDBY button and continue normal operation. It is important to determine if this error comes up while running a cycle – this will indicate whether the unit is overheating or not.
If this error code is coming up during a cycle, the overheat switch is likely getting activated. Let the autoclave cool down and start a new cycle. If your sterilizer errors again call Medicanix and have them bring you a loaner sterilizer because what is likely happening is your sterilizer is losing steam during the cycle which is causing it to boil dry – there can be a number of reasons your sterilizer may be losing steam.
Error Code 2 (E002):
This error occurs when the STOP button gets pressed while running a cycle. Un-plug and re-plug the sterilizer to clear the error and run a new cycle.
Error Code 3 (E003):
This error occurs when the ON/STANDBY button gets pressed while running a cycle. Un-plug and re-plug the sterilizer to clear the error and run a new cycle.
Error Code 4 (E004):
This happens when door is ajar while running a cycle. It is possible that someone tried to open the door during the cycle. Restart the autoclave after you un-plug and re-plug it in. If the error reoccurs it is possible that either your door switch is not functioning properly or your door needs realigned. Medicanix can help you rectify this problem.
Error Code 5 (E005):
This means that the pressure is going too high. It is possible you might be overloading the sterilizer with too many packs. Lighten the load you are running. If the problem recurs it is quite possible that your sterilizer is out of calibration or a component is holding back the air from escaping the chamber – call Medicanix if this problem keeps happening – you will need a service specialist to help.
Error Code 6 (E006):
E006 happens when the temperature is too high. This can happen if the unit is out of calibration or the sterilizer is dirty. Try another cycle if the unit has errors again call for service.
Error Code 7 (E007):
This happens when the pressure too low while running a cycle. This can be internal leak which you will need a service provider to detect or it could also be an external leak that you should be able to detect such as a leaking door gasket. Always be sure the error occurs twice before calling a service provider.
Error Code 8 (E008):
E008 is a door malfunction. This error occurs because the door did not open when the cycle ended. First make sure the units tray rest is pushed all the way. You will otherwise need to contact Medicanix and have them realign the autoclave door.
Error Code 9 (E009):
E009 is a door malfunction. This error occurs because the door did not open when the cycle ended. Try another cycle to ensure dryness of load. If the error reoccurs call Medicanix to have them diagnose the problem.
Error Code 10, 11, 12 (E009, E010, E012):
Any of these errors would indicate the software is corrupt. If this error keeps occurring after rebooting your autoclave it is likely the unit needs a new main PC board – contact Medicanix to help with a replacement board.
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