Emergency Sterilizer Repairs: What to Do When Your Autoclave Goes Down

Quick Steps to Minimize Downtime and Keep Your Practice Running

In any healthcare, dental, or veterinary facility, the autoclave is one of the most critical pieces of equipment. It ensures that your instruments are safe, sterile, and ready for use. So when it suddenly stops working, panic can set in fast.

At Medicanix, Inc., we’ve seen it all—from blown fuses and pressure issues to unexpected error codes that bring operations to a halt. While a sterilizer failure can feel like a disaster, the good news is: you’re not alone, and there are smart steps you can take right away to minimize the impact.

Here’s what to do when your autoclave goes down.

1. Stop and Assess the Situation

First things first—If your autoclave is showing an error, failing to complete cycles, or not powering on, take a moment to document what’s happening:

  • What was the last successful cycle?

  • Are there any error codes or flashing indicators?

  • Did anything unusual occur before the issue started (strange noises, slow cycle, steam leaks)?

This info is crucial for troubleshooting and will help your repair technician diagnose the problem faster.

2. Call a Certified Biomedical Technician (Like Medicanix!)

Time is of the essence, and DIY repairs on complex medical equipment can cause more harm than good. Call a trusted biomedical repair company (yep—that’s us) as soon as you notice the issue. Our team at Medicanix, Inc. specializes in emergency autoclave repairs and can get you back up and running quickly.

We’ll walk you through a few basic checks over the phone, and if an onsite visit is needed, we’ll dispatch a certified technician ASAP—often the same day.

3. Use Backup Sterilization Methods (If Available)

If your facility has a secondary autoclave or a chemical sterilization unit, now’s the time to put it to use. Even if it’s smaller or slower, it can help you maintain operations in the short term.

No backup sterilizer? Medicanix has a wide variety of complementary loaners that we provide to keep you up and running while your unit is assessed and repaired!

4. Avoid Common Mistakes That Make Things Worse

Here are a few things not to do:

  • Don’t disassemble the autoclave unless you’re trained—modern sterilizers are complex and sensitive

  • Don’t reset the breaker repeatedly—this could indicate an electrical issue.

  • Don’t ignore error codes or warning lights—those exist to protect you and your patients.

Instead, turn the unit off, disconnect it from power, and wait for your technician.

5. Schedule Preventive Maintenance for the Future

Once your emergency is resolved, let’s talk about preventing the next one. Many autoclave issues stem from wear-and-tear, skipped maintenance, or poor water quality. With annual preventive maintenance and regular inspections, you can catch issues early and avoid the stress of emergency downtime.

Medicanix offers PM plans that include electrical safety inspections, gasket checks, valve cleanings, chamber testing, and more—designed to keep your autoclave running reliably all year long.

Why Choose Medicanix for Emergency Repairs?

  • Fast, responsive service

  • Factory-trained biomedical technicians

  • Access to parts and diagnostics for leading brands

  • Honest, clear communication

  • Onsite and remote support

We don’t just fix the issue—we explain what happened, prevent it from recurring, and make sure your sterilizer is fully operational and compliant with industry standards.

Final Thoughts

A downed autoclave can disrupt your entire day—but it doesn’t have to derail your practice. With a clear plan, the right support, and a reliable partner like Medicanix, you’ll be back to sterile instruments and smooth procedures in no time.

Dealing with an autoclave emergency right now?
 📞 Call us immediately 203-324-3711—or schedule your next maintenance check to stay one step ahead.

Kevin Lyons